Cougar Gold
We accept payment by any of the following methods:
PayPal
Please pay as soon as possible after winning an auction, as that will allow us to ship your item to you sooner!
We offer FREE shipping on all US orders!
Your order will be shipped within 3-5 business days of receiving payment (Monday-Friday) if ordered before 12pm PST.
International buyers will pay a shipping/handling fee based on the Global International Shipping (If available). We WILL NOT be responsible for ANY additional shipping charges to your country, import tax/fee, custom fees or customs delay, they are COMPLETELY out of our control.
If you are not 100% satisfied with your purchase, you can return the product and get a refund. All returns are subject to a 20% restocking fee and will be inspected before money is refunded.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Buyer will pay the return shipping back. Please keep the receipt.
Cougar Gold
We accept payment by any of the following methods:
PayPal
Please pay as soon as possible after winning an auction, as that will allow us to ship your item to you sooner!
We offer FREE shipping on all US orders!
Your order will be shipped within 3-5 business days of receiving payment (Monday-Friday) if ordered before 12pm PST.
International buyers will pay a shipping/handling fee based on the Global International Shipping (If available). We WILL NOT be responsible for ANY additional shipping charges to your country, import tax/fee, custom fees or customs delay, they are COMPLETELY out of our control.
If you are not 100% satisfied with your purchase, you can return the product and get a refund. All returns are subject to a 20% restocking fee and will be inspected before money is refunded.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Buyer will pay the return shipping back. Please keep the receipt.
Prompt shipping and expert packing
We offer a broad range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse employees will pack each item according to our strict requirements. Your items are carefully inspected and properly secured before shipping. We ship to hundreds of thousands of customers each day in different countries. This shows how we're dedicated to be the largest online retailer in the world. Both Europe and the USA have distribution and warehouse centres.
Note: Orders containing more than one item will be assigned a different processing period for each item.
Before shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. Currently, most orders are shipped within 48 hours. Delivery time ranges between 3-7 days.
Returns
Due to multiple parties which include the factory as well as the warehouse, we're unable to effectively manage inventory. Stocks are subject to change at any moment. Be aware that your order will be out of stock once the order has been placed.
Our policy is valid for a period of 30 days. If it's been more than 30 days since you've bought the item and we're unable to offer you a full refund or exchange.
For your item to be returned it must be in its original packaging, unopened and in the same condition as when you received it. You must have the item in the original packaging.
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